Jeanne Mengis - Pubblicazioni all'USI

Pubblicazioni principali

• Nicolini D., Mengis J., Swan J. (2012). Understanding the role of objects in cross-disciplinary collaboration. Organization Science 23 (3): 612-629.
  DOI: 10.1287/orsc.1110.0664
  Link esterno
• Nicolini D., Waring J., Mengis J. (2011). Policy and practice in the use of root cause analysis to investigate clinical adverse events: Mind the gap. Social Science & Medicine, 73 (2): 217-225.
  DOI: 10.1016/j.socscimed.2011.05.010
  Link esterno
• Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies.
  Link esterno
• Eppler M., Mengis J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society. An International Journal, 20(5): 1-20.
• Eppler M., Mengis J. (2011). Management Atlas. Management-Methoden fuer den Arbeitsalltag. Muenchen: Hanser Verlag.
  Link esterno

Riviste scientifiche (con peer review)

• Nicolini D., Mengis J., Swan J. (2012). Understanding the role of objects in cross-disciplinary collaboration. Organization Science 23 (3): 612-629.
  DOI: 10.1287/orsc.1110.0664
  Link esterno
• Nicolini D., Waring J., Mengis J. (2011). Policy and practice in the use of root cause analysis to investigate clinical adverse events: Mind the gap. Social Science & Medicine, 73 (2): 217-225.
  DOI: 10.1016/j.socscimed.2011.05.010
  Link esterno
• Nicolini D., Waring J., Mengis J. (2011). The challenges of undertaking root cause analysis in health care: a qualitative study. J Health Serv Res Policy, 16 Suppl 1 April.
• Eppler M., Mengis J. (2009). Die Kluft zwischen Entscheidern und Experten: Wie Manager und Spezialisten besser kommunizieren und zusammen arbeiten können. Harvard Business Manager..
• Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies.
  Link esterno
• Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies, 29(10): 1287-1313.
• Mengis J., Eppler M. (2007). Seeing versus arguing. The moderating role of collaborative visualization in team knowledge integration . Journal of Universal Knowledge Management, 1/2007.
• Mengis J., Eppler M. (2006). Cultural Differences of Professional Groups and their Impact on Communication Processes. The Case of Domain Experts and Decision Makers . Medienwissenschaft Schweiz, 1+2/2006: 52-59.
• Mengis J., Eppler M. (2006). Seeing versus Arguing. Journal of Universal Knowledge Management, 2007, 3 (13).
• Eppler M., Mengis J. (2005). Die Rolle von Gesprächen in Organisationen: Ansätze zu einem Dialog-Management aus der Wissensperspektive. Medienwissenschaft 4/2005.
• Eppler M., Mengis J. (2005). Wissensdialoge - Ein gesprächsbasierter Ansatz des Wissensmanagements. Zeitschrift für Organisationsentwicklung, 4/05.
• Eppler M., Mengis J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society. An International Journal, 20(5): 1-20.

Libri

• Eppler M., Mengis J. (2011). Management Atlas. Management-Methoden fuer den Arbeitsalltag. Muenchen: Hanser Verlag.
  Link esterno

Contributi a libri

• Mengis J., Hohmann K. (forthcoming). Temporal Work in Coordination: Co-Orienting Around a Fleeting Object of Concern. Cooren, F., Vaara, E., Langley, A. & Tsoukas, H. (eds.) Language and Communication @ Work: Discourse, Narrativity and Organizing (Perspectives on Process Organization Studies), Oxford University Press.
• Mengis J., Eppler M. (2012). Visualising instead of overloading - exploring the promise and problems of visual communication to reduce information overload. Strother, J.B. Ulijn, J., & Fazal, Z. (eds.) Information overload: An international challenge to professional engineers and technical communicators, IEEE PCS Professional Engineering Communication Series, Piscataway (NJ): IEEE Press.
• Mengis J., Nicolini D. (2011). Challenges to Learning from Clinical Adverse Events: A Study of Root Cause Analysis in Practice. Waring, J. & Rowley, E. (eds.) Socio-cultural perspectives on patient safety.
• Eppler M., Mengis J. (2008). The concept of information overload ¿ a review of literature from organization. Meckel, M. & Schmid, B.F. (2008) Communications management in change. Contributions from 10 years of mcminstitute (Kommunikationsmanagement im Wandel. Beiträge aus 10 Jahren mcminstitute), Wiesbaden: Gabler Verlag.
• Eppler M., Mengis J. (2006). Wissensdialoge ¿ Ansätze zu einem geprächsbasierten Ansatz des Wissensmanagement. Belliger, A., Krieger, D. (Eds.): Wissensmanagement in KMU (pp. 53-69), vdf Hochschulverlag, Zürich.
• Mengis J. (2004). Wissensdialoge: Dimensionen, Prinzipien und Probleme der gesprächsbasierten Wissenskommunikation. in: Reinhardt, R., Eppler, M. (Eds.) Wissenskommunikation in Organisationen: Theorien, Methoden, Fallbeispiele; Springer; Berlin .

Conferenze con proceedings

• Hohmann K., Mengis J. (forthcoming). The Conversational Constitution of the Task at Hand: A Temporal Work. International Communication Association, 63rd Annual Conference, 17-21 June 2013, London, UK.
• Mengis J., Davide N. (2013). Integrating Knowledge and Drawing Boundaries in the Face of Novelty. Management Learning Conference, March, Lancaster (UK).
• Mengis J., Davide N., Jacky S. (2013). Integrating Knowledge and Drawing Boundries in the Face of Novelty. Fifth International Symposium on Process Organization Studies, June, Crete .
• Petani F., Mengis J. (2013). Space as a processual test: novelty emergence (and submergence) seen through absent spaces. Fifth International Symposium on Process Organization Studies. Theme: The Emergence of Novelty in Organizations. 20-22 June 2013 Chania, Crete (Greece). .
• Hohmann K., Mengis J. (2013). Task: A Temporal Achievement. A Study of Emergency Teams' Temporal Enactment of an Ever-moving Object of Concern. APROS 15, 15-17 February 2013, Tokyo, Japan.
• Petani F., Mengis J. (2013). What absent spaces tell us of the aesthetic business of creating a center for the arts. 29th EGOS Colloquium (European Group for Organizational Studies, sub-theme 13: Creativity, Aesthetics and Business: Explorations in Markets, Organizations and Institutions,4-6 July, Montreal (Canada).
• Hohmann K., Mengis J. (2012). Present-ing, Effecting and Reflecting: Temporal, Object-oriented Practices in Coordination. Forth International Symposium on Process Organization Studies, 21-23 June 2012, Kos, Greece.
• Hohmann K., Mengis J. (2011). Coordinating knowledge in temporary organizations ¿ The case of clinical emergency teams. Knowledge and Capabilities Conference 2011 (OLKC), April, Hull (UK).
• Hohmann K., Mengis J. (2011). Objects as a guide to task accomplishment? An investigation in the coordinating practice within temporary organizations. 27th EGOS Colloquium (European Group for Organizational Studies, sub-theme 37: (Re-)Assembling Routines, July 6-9, Gothenburg (Sweden).
• Eppler M., Mengis J., Bresciani S. (2008). Seven Types of Visual Ambiguity: On the Merits and Risks of Multiple Interpretations of Collaborative Visualizations. Proceedings of the 12th International Conference on Information Visualization IV08, London: IEEE Press..
  • Pdf
• Mengis J., Nicolini D., Swan J. (2008). Working together in the space between expertise and ignorance. Proceedings of the Organizational Learning, Knowledge and Capabilities Conference 2008 (OLKC), April, Copenhagen (Denmark).
• Mengis J. (2007). Integrating knowledge through communication. The case of experts and decision makers. Proceedings of the Organizational Learning, Knowledge and Capabilities Conference 2007 (OLKC), June, London (Canada).
• Mengis J., Eppler M. (2006). Seeing versus arguing. The moderating role of collaborative visualization in team knowledge integration. awarded as among the eight best papers, in: Proceedings of the International Conference on Knowledge Management (I-Know), September, Graz (Austria).
• Mengis J., Eppler M. (2005). Inside the Black Box of Knowledge Integration. Managing Knowledge Intensive Conversations. In: Proceedings of the European Academy of Management Conference (EURAM 2005), Munich.
• Mengis J., Eppler M. (2005). Persistence through Visualization in Knowledge-intensive Conversations. Proceedings of the 9th International Conference on Information Visualization, July, London.
• Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations. Proceedings of the 2nd Annual Conference on Knowledge Management Asian Pacific Conference (KMAP), December, Wellington (New Zealand).

Contributi a conferenze

• Mengis J., Petani F. (2013). The Sociomaterial Mediation of Interdisciplinary Communication. SGKM Conference 2013: „Transdisziplinarität in der Kommunikations- und Medienwissenschaft – Return on Investment oder vergebliche Liebesmüh?“, Winterthur (April).
• Panourgias N., Mengis J. (2011). The seduction of closure in a world of emergence - Objects and the performing of materiality and physicality. Third International Symposium on Process Organization Studies, 16-18 June 2011, Corfu (Greece).
• Nicolini D., Carlile P., Mengis J. (2010). Coordination in action: Practices of coordination and the coordination of organizational practices. 26th EGOS Colloquium (European Group for Organizational Studies), organization of the sub-theme 18 of the conference, June 28 ¿ July 2, Lisbon (Portugal).
• Mengis J., Nicolini D., Waring J. (2010). Modes of learning from clinical adverse events. 7th Biennial International Conference in Organisational Behaviour in Health Care, April 2010, Birmingham.
• Mengis J., Nicolini D., Swan J., Meacheam D., Waring J. (2010). Pursuing learning and ending up with control: Reflections from the field of patient safety. presentation at the Organizational Learning, Knowledge and Capabilities Conference 2010, June, Boston.
• Mengis J., Nicolini D., Meacham D., Waring J. (2009). Can the tension between anxiety and reassurance fuel innovation? Reflections from the field of patient safety. EPSRC National Workshop on Constrained Innovation, Loughborough University, November, Loughborough.
• Mengis J., Nicolini D., Waring J., Swan J., Spurgeon P. (2009). Improving the Capacity of Healthcare Organizations to Act on Evidence in Patient Safety. Poster presentation at Health@Warwick, University of Warwick, Coventry, UK.
• Mengis J., Nicolini D., Swan J., Waring J. (2009). Learning at the Fringes. The Case of Accident Investigation in Healthcare. presentation at the Organizational Learning, Knowledge and Capabilities Conference 2009 (OLKC), April, Amsterdam (Holland).
• Mengis J., Nicolini D., Waring J. (2009). Learning at the Fringes. The case of incident investigation in healthcare. poster presentation at the 3rd Annual UK Patient Safety Conference: Implementation Science and Patient Safety, December, London.
• Mengis J., Panourgias N. (2009). Surfacing the invisible in studies on innovation, knowledge and organizational networks. organization of an IKON workshop at the Warwick Business School, May, Coventry (UK).
• Mengis J., Nicolini D., Swan J. (2009). Working together in the space between expertise and ignorance. Presentation at the 25th EGOS Colloquium (European Group for Organizational Studies), July, Barcelona (Spain).
• Mengis J., Nicolini D. (2009). Working together in the space between expertise and ignorance. presentation at the 2009 Academy of Management Annual Meeting, Chicago.
• Nicolini D., Mengis J., Swan J. (2008). The role of objects in cross-boundary collaboration ¿ A case from the field of bioengineering. 2008 Academy of Management Annual Meeting, August, Anaheim (CA).
• Swan J., Mengis J. (2008). The role of objects in innovating across boundaries ¿ Venturing into the unknown. Presenter Symposium at the 2008 Academy of Management Annual Meeting, August, Anaheim (CA).
• Nicolini D., Mengis J., Swan J. (2007). Organising scientific work through objects. A case from the field of bioengineering. Society for Social Studies of Science (4s) 2007 Annual Meeting, October, Montreal (Canada).
• Mengis J. (2005). Integrating Knowledge through Communication. Managing Knowledge Intensive Conversations between Experts and Decision Makers. OKLC 2005 - PhD workshop.

Riviste scientifiche (senza peer review)

• Mengis J., Nicolini D. (2010). Root Cause Analysis in Clinical Adverse Events. Nursing Management, 9: 16-20.
• Mengis J. (2010). Sicherheit als oberste Priorität: Die paradoxe Rolle der Kommunikation. Pressesprecher.
• Mengis J., Eppler M. (2009). Be Heard, understood, and remembered in an overloaded environment. CW Bulletin, International Association of Business Communicators.
  Link esterno
• Eppler M., Mengis J. (2007). Asymmetric case studies: a realistic twist to the case study method. (feature article), ECCHO, Spring 2007.
• Eppler M., Mengis J. (2003 ). Analysten in politischen und betrieblichen Entscheidungsprozessen. Die Volkswirtschaft. Das Magazin für Wirtschaftspolitik, Juni, 76. Jahrgang.

Working papers

• Mengis J., Eppler M. (2006). Knowledge Integration in Face-to-face Communication and the Moderating Effect of a Collaborative Visualization Tool . ICA Working Paper 5/2006. .
  Link esterno
• Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations : An Appreciative Reading of the Literature on Conversations in Organizations and an Integrative Approach for their Management. ICA Working Paper 1/2005.
  Link esterno
• Eppler M., Musacchio Adorisio L., Mengis J. (2004). Communicate to see (and keep) the big picture. A challange in the communication of experts and managers. Working Paper ICA 3/2004.
• Eppler M., Mengis J. (2003). A Framework for Information Overload Research in Organizations. Insights form Organization Science, Accounting, Marketing, MIS, and Related Disciplines . ICA Working Paper 1/2003.
  Link esterno

Altre pubblicazioni

• Eppler M., Mengis J. (2008). Preparing messages for information overload environments. What business communicators should know about information overload and what they can do about it. International Association for Business Communicators (IABC).
• Mengis J. (2003). A Review of Eppler´s Book: Managing Informatino Quality. Increasing the Value of niformation in Knowledge-intensive Products and Processes. Studies in Communication Sciences 3(2).
  Link esterno
• Mengis J. (2001). The Importance of Dialogue within the Innovation and Knowledge Creation Process : How Conversational Tools Enable Dialogue . tesi di licenza.
  Link esterno