USI in ascolto is active also during the holidays

USI in Ascolto (USI is Listening) is a dedicated space that offers free individual support to all members of the USI community, including students, academic staff, and administrative staff. This initiative is promoted by USI through the Equal Opportunities Service. USI in ascolto is a welcoming space dedicated to listening to the difficulties and moments of discomfort experienced by individuals, but it does not provide clinical or psychotherapeutic care. It will also be active during the Christmas holidays, which can be challenging for those experiencing a difficult time.

It offers a limited number of consultations (usually from one to five) during which the person is accompanied in understanding their individual, relational and/or social difficulties and helped, through the activation of their internal and external resources, to develop strategies to overcome them. Maximum confidentiality is guaranteed.

Contact

• Rosalba Morese, referent, [email protected]
• Margherita Luciani, collaborator, [email protected]

Who can access it?
USI in ascolto is available to the entire USI community: students regularly enrolled at USI, members of the intermediate body, the academic and professorial staff, and administrative services personnel. Consultations are offered in Italian and English.

How does it work?
USI in ascolto can be accessed with the following modes:

• Telephone +41 58 666 41 55 (Swiss landline number, the cost of the call varies depending on the operator and tariff plan)
• E-mail: [email protected]
• Microsoft teams (chat and calls): contact “USI in ascolto”
• In-person meetings: by appointment only in room 135 of the main building, West Campus Lugano and at Medrisio Campus.

The service is active, including during the Christmas holidays, except on 25 and 26 December and on 1 and 6 January, on the following days and times:
Monday from 5 pm to 8 pm via telephone (+41 58 666 41 55) and Microsoft Teams ("USI in ascolto")
Friday from 5 pm to 8 pm via telephone (+41 58 666 41 55) and Microsoft Teams ("USI in ascolto")