Administration and services

Organigramma dei servizi

USI administration comprises of different services and it is under the Rectorate responsibility, and through the Rectorate, under the University CouncilAffiliated institutes and associated institutes are independent from an administrative point of view.

USI's service organisational chart divides services into three types:

  • the operational and administrative services, which report to the Director of Operations;
  • the transversal services, which, reporting straight to the Rectorate and Director of Operations, provide support to the entire organisation;
  • the institutional services, reporting directly to the Rectorate.



The operational and administrative services are grouped into seven areas according to their respective activities. Each area has its own head, a reference point for the various service managers:

  • Human Resources and Equal Opportunities:
    Manuela Casanova
  • Finance and Controlling:
    Almira Zekan and Milan Savic
  • Information Technology and Digitalisation:
    Riccardo Mantegazzini
  • Campus Services:
    Antoine Turner (interim)
  • Education, Student life and Internationalisation Services:
    Paola Tonolla
  • Research, Transfer and Ecosystem Development:
    Benedetto Lepori and Francesco Lurati
  • Libraries, Archives and Society:
    Antoine Turner (interim)

Area managers, together with Faculty coordinators, assist the Director of Operations in the context of the Extended Management Board.



Functional managers

Some departments are subject to the hierarchical responsibility of the Director of Operations and the functional responsibility of the Rector or Pro-Rectors.


Pro-Rector for Education and Students' Experience
Gabriele Balbi
He is functionally responsible for the following services:

  • Student administration
  • Study Advisory
  • Careers and alumni
  • eLab
  • Laboratory of Modern Languages
  • Sport


Pro-Rector for Internationalisation
Fabio Crestani
He is functionally responsible for the following service:

  • International Relations and Study Abroad


Pro-Rector for Research
Patrick Gagliardini
He is functionally responsible for the following service:

  • Research and Transfer
  • Libraries


Pro-Rector for Innovation and Corporate Relations
Luca Maria Gambardella
He is functionally responsible for the following services:

  • USI Startup Centre


Pro-Rector for Sustainable Transformation and Equal Opportunities
Sonja Hildebrand
She is functionally responsible for the following services:

  • Equal Opportunities