"Why Do Managers Engage in Trustworthy Behavior? The Role of Collectivism in 18 Countries": MORSe (Management and Organization Research Seminars)
Institute of Management and Organisation
Start date: 25 May 2011
End date: 26 May 2011
Seminar by Sebastian Reiche (IESE Business School Barcelona)
Date: Wednesday, 25th of May, 12:30
Location: A 23
Abstract
Taking a social exchange theory perspective, we conceptualize subordinates’ organizational citizenship behavior as an antecedent of managerial trustworthy behavior, and examine how manager trust in subordinates mediates this relationship. We also investigate the extent to which this mediation is moderated by the level of collectivism prevalent in a society. Data were collected from 741 managers and their subordinates in 18 countries representing all major cultural regions of the world. We find that manager trust in subordinates partially mediates the relationship between subordinates’ organizational citizenship behavior and managerial trustworthy behavior across the different countries studied. Further, our analysis reveals that manager trust in subordinates only mediates the relationship between subordinates’ organizational citizenship behavior and managerial trustworthy behavior when collectivism is low to medium but not when it is high. Implications for research on cross-cultural psychology, trust and organizational citizenship behavior are discussed.
