Prof. Jeanne Mengis

Jeanne is Full Professor of Organizational Communication at the Università della Svizzera italiana (USI) where she directs the Institute of Marketing and Communication Management (IMCA). She is also an Honorary Professor at Warwick Business School (UK) where she collaborates with IKON, the research unit on Knowledge, Innovation and Organizational Networks.

Jeanne’s work aims to foreground how communication constitutes organizing and how material actors, such as objects and space, mediate this process. She focuses mainly on cross-disciplinary collaboration, innovation and knowledge work, embarking currently on a new research project on how organizations sustain and re-orient attention to possible threats and opportunities in everyday communication practice.

While the research contexts of Jeanne’s studies vary (e.g. cultural organizations, healthcare, biomed), her methodological approach is mostly ethnographic, building not only on classical observation, but also on visual methods such as video-based methods and photo-ethnography. Jeanne published her work in journals such as Organization Science, Organization Studies, Organizational Research Methods, Organization, or Social Science & Medicine. Prior to her current engagement, she was a senior research fellow at Warwick Business School (UK) and a visiting fellow at Boston University Questrom School of Business and at the Harvard Kennedy School, Harvard University (USA).