Giovanni Luatti, HR Director, Ticino Hotels Group

Alumni Service

In order to help current students and recent graduates to find their way in the working world, many of our alumni shared their career story. Here the story of Giovanni Luatti, HR Group Director of Ticino Hotels Group in Lugano (CH). USI Degree: Master in International Tourism, 2010.

How did you start your career?

I start my career working in the Hotel management sector.

Why did you choose a career at Ticino Hotels Group?

Ticino Hotels Group is one of the most important hotel’s company in Ticino. It’s a modern company with a very interesting project, regard hotels management.

What is your current role/duties?

Human Resources Management: Compensation, Recruitment, Career development, Payroll responsibilities, internal communication, change management.

In your opinion, what are the qualities necessary for a successful career at Ticino Hotels Group?

In Ticino Hotels Group the essential elements for your career are: integrity, trasparency, ethics principles, teamwork, flexibility and innovation.

What are USI’s positive featuresand qualities?

USI is a beautiful reality in Ticino. It’s international with a “local” dimension. It’s smart and innovative.

What competences and/or skills acquired in your USI Study Program have been useful/are useful to your professional career?

A very broad view in the field of tourism, but also the capacity to manage projects and people.

What is your advice to USI students entering the job market?

Try to find exactly the job and the place/firm aligned with your personality and expectations. It’s not important the time and quantities of experiences but the quality of the professional experiences and the people that you will meet during your professional life.