eLab's IT support

iCorsi (based on Moodle) is the main platform used by USI for course management, distribution of course materials, creation of interactive learning experiences, and the creation and management of online exams. We offer technical and educational support to teachers: from structuring the course in the digital space to managing educational activities and online exams. We are here to help you maximize the effectiveness of the platform, adapt it to your needs, and discover its full potential to ensure an effective and smooth teaching experience.

Areas of support and personalized consulting

• Clear, structured, and effective course design on iCorsi
• Configuration of quizzes, assignments, forums, and other interactive activities
• Creation and setup of exams within the platform
• Organization of working groups and design of collaborative activities
• Integration of additional tools (plug-ins) to expand the available functionality
• Technical assistance for resolving issues related to the use of the platform
• Management of technical emergencies during online exams
   

Access to iCorsi.
Find more information on iCorsi at the section dedicated to our tools and platforms.
Check out our FAQs on iCorsi.

eLab actively supports the USI academic community in the design, implementation and management of exams, offering targeted assistance at every stage of the process. In particular, our team is active for:

• teaching consultancy for the creation of exams (online and in other formats)
• technical support in creating and setting up online exams in iCorsi, which can be organised either in computer classrooms or in Bring Your Own Device (BYOD) mode, i.e. using students' elctronic devices
• simulations for iCorsi exams
• management of technical emergencies during online exams

Visit the section dedicated to exam support to find resources and practical advice for creating and managing exams.

Our expertise in website and application development focuses on creating customized digital solutions to meet your specific needs. We offer comprehensive support, from interface design to the creation of advanced features, to ensure high-performance and innovative user experiences.

Areas of support and customized consulting

• Installation and maintenance of:
  • WordPress sites
  • Moodle platforms
  • e-Portfolio platforms with Mahara
  • Open Journal System (OJS) platforms
• Customization of Moodle platforms and WordPress sites (custom theme and plugin development)
• Design, development, and customization of apps (cross-platform with Ionic) and websites (React.js, Vue.js, Next.js)
• Windows and web application development with .NET framework

Eye Tracking (Tobii) is a technology that allows you to track and analyze eye movements to understand how people interact with digital and physical content.

The eLab has purchased the equipment (hardware and software) to conduct eye tracking research, for example for:

• usability analysis of online communication applications and market analysis
• analysis of students' attention and interaction with digital learning resources
• evaluation of the effectiveness of interfaces and multimedia content

If you are interested in experimenting with the use of Eye Tracking in your teaching or research projects, please contact us for advice or a practical demonstration.

Our expertise in Artificial Intelligence (AI) spans multiple levels: didactical, technical, and legal. We are able to support faculty in designing courses and teaching activities that take AI into account, provide technical advice for the implementation of AI-based solutions, and guide the USI community on digital law and ethics related to the use of AI.

Areas of support and customized consulting:

• Designing courses and activities based on the intended use of AI
• Adapting assignments and exams to the AI era
• Learning about AI-based tools and applications
• Creating customized virtual assistants
• Ethics and legal regulations related to the use of AI
• Data protection in AI-based solutions

Visit the GenAIEdu platform to discover practical guidance and resources related to AI in higher education.